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Shipping Policy

Shipping fees

  • Regular items

QC and ON : $9.99 CAD

Rest of Canada : $12.99 CAD

Remote Locations : $24.99 CAD

United States : $15.99 USD

  • Bulky items

Canada: $14.90 CAD

Remote areas: $49.00 CAD

United States : $29.90 USD


Order preparation and delivery times

IMPORTANT : All orders made before 11 a.m. Eastern Standard Time (EST) are prepared and sent the same day (working days). Orders made after 11 a.m. are processed and sent the next day.

Deliveries are made on working days, Monday to Friday, with the exception of public holidays. 

Your tracking number will be sent to you in the shipping confirmation email for your order. You did not receive the email? The tracking number for each order you have placed can also be found in your customer account. If you can't find your tracking number, send us an email at and provide as much information as possible so that we can locate your order. 

Countries & territories we deliver to

Canada : We deliver to all provinces and territories.

Delivery takes an average of 3 to 6 working days in the Quebec region, and up to 10 working days in Canada.

United States : We deliver to all states and territories except military bases and PO boxes.

France & other locations in Europe : See for delivery options.

Duties and taxes :

Canada : For orders that are placed within Canada on, customers will be charged federal and provincial sales taxes. These depend on which province the order is being shipped to. Since Jourès Inc. is a Montreal-based company, Canadian orders will not be subjected to any duties upon delivery.

Unites States : By placing an order with us, you acknowledge that this sale occurs outside the United States, and that you are importing your order for non-commercial (personal) use. You also acknowledge that you will be listed as the importer for US Customs and Border Protection purposes and that your order will be imported into the United States in accordance with the necessary customs requirements.

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